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The Wellbeing
Balance

Terms & Conditions

Last updated: 04.02.2026

  1. Introduction

These Terms and Conditions (“Terms”) apply when you use this website, www.stanluc.com (“Website”).

By using this Website or placing an order, you agree to be bound by these Terms, which form a legally binding agreement between you and Stanluc Ltd (“Stanluc Wellbeing”, “we”, “us”, or “our”).

If you do not agree to these Terms, you must not use the Website.

We may update these Terms at any time by amending this page. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.

  1. Access and Use of the Website

You may only use this Website in accordance with these Terms and all applicable laws. You must ensure that anyone accessing the Website on your behalf complies with these Terms.

  1. Your Obligations

You must not:

  • copy, reproduce, modify, distribute, sell, reverse engineer, or exploit any part of the Website without our written consent;
  • use the Website for any purpose other than browsing, selecting, or purchasing products;
  • use the Website in a way that is unlawful, misleading, fraudulent, or deceptive;
  • interfere with the operation, security, or performance of the Website;
  • use automated scripts, bots, or data-scraping tools;
  • act in a manner that may damage or harm the reputation of Stanluc Wellbeing; or
  • attempt to gain unauthorised access to any part of the Website or its systems.
  1. Information on the Website

While we aim to keep information accurate and up to date, you acknowledge that, to the maximum extent permitted by law, we do not guarantee that:

  • the Website will be error-free or uninterrupted;
  • all information is complete, current, or accurate;
  • messages sent through the Website will be delivered promptly or at all; or
  • the Website or its servers are free from harmful components.

We reserve the right to change Website content, product descriptions, pricing, or availability at any time without notice.

  1. Products and Use Disclaimer

Our products are patch-based wellbeing products designed to support everyday routines.

They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary. You should always consult a qualified healthcare professional before using any wellbeing product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

  1. Intellectual Property

All content on this Website, including text, images, logos, designs, and software (“Website Content”), is owned by or licensed to Stanluc Ltd.

You may view the Website and make a temporary electronic copy for personal use only. You must not reproduce, distribute, or exploit any Website Content without our prior written consent, except as permitted by law.

  1. Links to Other Websites

This Website may contain links to third-party websites. We do not control and are not responsible for the content, availability, or accuracy of those websites.

The inclusion of any link does not imply endorsement.

  1. Security

We are not responsible for loss or damage to your devices or data resulting from use of the Website. You are responsible for taking appropriate precautions to protect your systems from viruses or other harmful material.

  1. Reporting Issues or Misuse

If you become aware of any misuse of the Website, errors in content, or technical issues, please contact us via the details provided on the Website.

  1. Privacy

Your use of this Website is subject to our Privacy Policy, which forms part of these Terms.

  1. Orders, Pricing, and Payment
  • All orders are subject to acceptance and availability.
  • Prices are displayed in GBP (£).
  • Payment must be made in full at checkout.
  • We reserve the right to cancel or refuse orders at our discretion.
  1. Shipping and Delivery

Orders are dispatched within 24 hours (Monday–Friday) where possible. Delivery times depend on the selected Royal Mail service.

Free UK delivery applies to orders over £35.

Full details are provided on our Shipping & Delivery page.

  1. Returns and Refunds

Returns and refunds are handled in accordance with UK consumer law and our Returns & Refunds Policy.

For hygiene reasons, opened or used patches may not be eligible for return unless faulty.

  1. Liability

To the maximum extent permitted by law:

  • We exclude all warranties, representations, or guarantees not expressly stated.
  • We are not liable for indirect or consequential loss arising from use of the Website or products.
  • Nothing in these Terms limits your statutory consumer rights.

You agree to indemnify us against losses arising from misuse of the Website.

  1. Medical Emergencies

This Website is not intended for medical emergencies.
If you require urgent medical attention, contact your GP or emergency services immediately.

  1. Governing Law

These Terms are governed by the laws of England and Wales.
You submit to the exclusive jurisdiction of the courts of England and Wales.

  1. General
  • Waiver: A waiver must be in writing to be effective.
  • Severance: If any provision is unenforceable, the remainder remains valid.
  • Assignment: You may not transfer rights under these Terms without our consent.
  • Entire Agreement: These Terms constitute the entire agreement between you and us.
Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.